Privacy Policy

Last updated: February 2026

At Velumi Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

If you have any questions regarding this Privacy Policy, you can contact us at:
📧 info@velumistudio.com

1. Information We Collect

When you visit our website or place an order, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • IP address

  • Device and browser information

  • Website browsing activity

We only collect information necessary to provide our services efficiently, securely, and in compliance with applicable laws.

2. How We Use Your Information

Your personal information may be used for the following purposes:

  • Processing and fulfilling your orders

  • Providing customer service and support

  • Sending order confirmations and updates

  • Improving our website and customer experience

  • Fraud prevention and transaction security

  • Complying with legal obligations

Velumi Studio does not sell or rent your personal data to third parties.

3. Sharing of Information

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Technical service providers

  • Marketing platforms

These third parties are required to protect your data and use it solely for the purpose of providing their services.

As Velumi Studio works with international fulfillment partners, order information may be securely shared for processing and delivery purposes.

4. Data Retention

We retain personal information only as long as necessary to:

  • Complete your order

  • Provide customer support

  • Meet legal, accounting, or regulatory requirements

After this period, your data will be securely deleted or anonymized.

5. Cookies & Tracking Technologies

Velumi Studio uses cookies and similar technologies to:

  • Ensure website functionality

  • Analyze visitor behavior

  • Improve performance

  • Support marketing efforts

You may manage or disable cookies through your browser settings at any time.

6. Your Rights

Depending on your location (including Canada), you may have the right to:

  • Access the personal data we hold about you

  • Request corrections

  • Request deletion of your information

  • Object to certain data processing activities

  • Request data portability

To exercise your rights, please contact us at:
📧 info@velumistudio.com

We will respond in accordance with applicable privacy regulations.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

All transactions are processed through secure, encrypted payment systems.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Velumi Studio
📧 info@velumistudio.com