Payment Policy

Last updated: February 2026

At Velumi Studio, we offer secure and reliable payment options to ensure a smooth checkout experience.

For any payment-related questions, please contact us at:
📧 info@velumistudio.com

Accepted Payment Methods

Available payment methods may vary depending on your location. Customers are responsible for selecting a supported payment method during checkout.

We may offer the following payment options:

All available payment methods will be clearly displayed at checkout.

All payments are processed through secure third-party payment providers using SSL-encrypted connections.

Velumi Studio does not store your full payment details on our servers.

Your financial information is handled directly by trusted payment processors in compliance with industry security standards.

Orders will only be processed once full payment has been successfully completed.

If a payment is declined or fails, the order will not be confirmed.

Velumi Studio reserves the right to cancel orders suspected of fraudulent activity.

If you are eligible for a refund (for example, following an approved return):

Refunds will be issued within 14 business days after the returned item has been received and inspected.
Refunds will be processed to the original payment method used at checkout.
Original shipping fees are non-refundable.

Please note that processing times may vary depending on your bank or payment provider.

All prices on our website are displayed in Canadian Dollars (CAD) unless otherwise stated.

Payment Policy